Privacy Policy
Minden
Exchange Bank & Trust Co. is committed to providing you with the highest
level of security and privacy. Your privacy is of utmost importance to us! We welcome you to our Web site and invite you
to browse through the information provided for your benefit. We hope our site
answers any questions you might have and shows you our products and services,
locations and hours, history and personnel.
If you have any questions regarding privacy, please contact us.
Our bank recognizes the importance of protecting the
privacy of Personal Information about our customers and others who visit our
web site. Personal Information includes all of the personally identifying
information which you provide us online. You may give us Personal Information when
you enroll for online services, when you use online banking, when you use any
of our online financial tools, or when you send us an e-mail. As a result, we
have adopted the following privacy principles, continuing our commitment to
provide top quality service to our valued customers.
We recognize that you expect privacy and security for
your personal and financial affairs. We understand the need to safeguard our
sensitive information about you that you have entrusted to us. We maintain
standards and procedures designed to prevent misuse of this information.
Definition of terms:
When we use the words "you" and
"your" we mean the following types of customers:
*All of our consumer customers
who have a continuing relationship with us, such as:
Deposit account
Loan account
Safe deposit box
Self-directed
Individual Retirement Account where we act as custodian or trustee
Financial,
investment, or economic advisory services (for a
fee)
*All persons who use our trust
department
We
will tell you the sources for nonpublic personal information we collect on our
customers.
We
will tell you what measures we take to secure that information.
When
we use the words "we", "our", and "us" we mean
Minden Exchange Bank & Trust Company.
Nonpublic
personal information means information about you that we collect in connection
with providing a financial product or service to you.
Nonpublic
personal information does not include information that is available from public
sources, such as telephone directories or government records.
An
affiliate is a company we own or control, a company that owns or controls us,
and a company that is owned or controlled by the same company that owns or controls
us. Ownership does not mean complete ownership, but means owning enough to have
control.
A
nonaffiliated third party is a company that is not an affiliate of ours.
We
collect nonpublic personal information about you from the following sources:
*Information we receive from you
on applications or other forms
*Information about your
transactions with us
*Information about your
transactions with nonaffiliated third parties
*Information from a consumer
reporting agency
We
do not disclose any nonpublic personal information about you to anyone, except
as authorized by law.
Since
we value our customer relationship with you, we will not disclose your
nonpublic personal information to nonaffiliated third parties, except as
permitted by law.
We do not disclose nonpublic personal
information about former customers.
When
is Personal Information Collected Online?
Online Banking
When you bank online with our bank and our business
partners who help us deliver these services to you will have access to your
Personal Information. This information is retained on either our bank's or our
partners' systems in order to provide you with the services you have requested.
Applications
When you enroll in online banking, you will be asked for
Personal Information in order to process your enrollment. The bank and its
business partners who help provide you with the service may retain this
information.
E-Mail
As a visitor to our Web
site, we do not require you to disclose any personal information. If, however,
you choose to contact us via e-mail, please understand that your e-mail
address, and any other information your e-mail header shows about you, such as
your name or organization, will be revealed to us in the e-mail. We will
maintain your privacy by using your e-mail information only for the specific
purpose of responding to your comments or questions. Your e-mail address will
not be shared with others outside the bank unless we are compelled to do so by
law. Not all electronic mail is necessarily secure and you should be cautious
when sending e-mail with confidential information other than name, address and
telephone number. When
you send us e-mail, we will retain the content of the e-mail, your e-mail
address, and our response in order to handle any follow-up questions you may
have.
How does your bank use the Personal
Information I provide online?
Our bank will use Personal information, as appropriate in
the normal course of our business, to provide you with the services you have
requested. We will also use Personal Information to identify you, to
communicate with you, to help us respond to your questions and to understand
which of our bank's products and services will best meet your needs.
Our Maintenance of Accurate Information
We have procedures to help assure that your financial
information is accurate, current, and complete in accordance with commercial
standards. We also have procedures to respond to your requests to correct
inaccurate information in a timely manner. While federal or state law requires
some of these procedures, we have implemented additional procedures to maintain
accurate, current, and complete financial information, including processes to
update information and remove old information.
Limiting Employee Access to Information
We have procedures and security levels that limit
employee access to personally identifiable information to those employees with
a business reason to know such information about you. We educate our employees
about the importance of confidentiality and customer privacy through standard
operating procedures, special training programs, and the Minden Exchange Bank
Code of Ethics. We take appropriate disciplinary measures to enforce employee
privacy responsibilities.
Security Procedures to Protect
Information
We maintain security standards and procedures to help
prevent unauthorized access to confidential information about you. We update
and test our technology to improve the protection of our information about you
and to assure the integrity of our information. We restrict access to nonpublic
personal information about you to those employees who need to know that
information to provide products or services to you. Additional standards of confidentiality
protect information related to trust and fiduciary services.
From our
website, we do not knowingly collect or use personal information from children
under 13 without obtaining verifiable consent from their parents. We are not
responsible for the data collection and use practices of nonaffiliated third
parties to which our website may link.
For more information about the Children's Online Privacy Protection Act
(COPPA), visit the FTC website:wwwftc.gov
Restrictions on Disclosing Information
to Parties Outside the Financial Institution
We do not reveal specific information about your accounts
or other personally identifiable data to parties outside our organization for
their independent use unless:
1. You request or authorize it;
2. The information is provided to help complete a transaction
initiated by you;
3. The information is provided to a reputable credit bureau or
similar information reporting agency;
4. The disclosure otherwise is lawfully permitted or required.
Maintaining Your Privacy in Business Relationships with Outside
Third Parties
Sometimes it is necessary to provide personally
identifiable information about you to a third party, such as to a vendor or
service company that we hire to prepare your account statements or to provide
support or services for one or more of our products. These vendors and service
companies agree to safeguard our confidential information about you and your
products and services with us and must abide by applicable law.
These Customer Privacy Principles apply to consumers and
we reserve the right to change them, along with related provisions, at any time,
by posting a new
privacy policy.
Rev.
June 2009
